Although my emergency phone call was not returned for 13 hours, which is very troublesome, they were eager to work with me to get someone to my house.
My impression of the technician was a good one. I,m not convinced that the issue has been completely corrected but they are due back. I was told the expansion tank I got would solve my e119 error message for good, but that wasn't the case.
I was semi-satisfied. The technician told me I need a new PCB, and when I said it was already replaced last year he didn't think so, but I had a work order to prove it
I would recommend Richair, but first want to make sure all works as expected