You invested in a high efficiency comfort system, it’s also a great idea to get a Service Agreement. Service Agreements for ductless systems are customized contracts that include specific work (see the chart below). Here are some benefits you get when you purchase a Service Agreement:

  • Peace of mind knowing that you’re protected if a problem with your system should arise
  • Get the most out of your energy dollar, because precisely tuned-up equipment works at peak efficiency
  • Safety for your family
  • Security of knowing we’re here for you day and night, ready to provide a quick solution, done right
  • Reduces equipment malfunctions
  • Eliminates surprise repair bills
  • Saves money
  • Extends the life of your equipment – regular maintenance keeps your equipment running smoother
  • Guarantees that your heating and cooling system will be serviced properly and maintained at regular intervals
  • Priority Scheduling – we place your Service Calls on the top of the list (over non-Agreement Customers)
  • Worry-free, convenient service – we’ll call you to schedule a visit at your convenience

Service Agreements for ductless systems:

1-year Service and Maintenance Agreement (SMA), an annual agreement, can be purchased at any time for up to three years. SMA includes:

  • All necessary chemicals and supplies for complete maintenance of covered equipment
  • One preventive maintenance visit per year
  • FREE service calls (diagnostic visits)*
  • 15% off discount on all necessary repairs

12-year Extended Service Agreement (ESA-12Y) can be purchased within the first 2 years after ductless system installation. It is retroactive agreement, means if you purchased on the second year of equipment life, it will have only 10 remaining years of useful coverage.

12-year Maintenance Agreements (MA-12Y) is an optional agreement that can be purchased at any time, they include:

  • All necessary chemicals and supplies for complete maintenance of covered equipment
  • One professional preventive maintenance per year
  • NOTE: service calls and repairs are NOT INCLUDED
Service Agreements for Ductless Systems
Service Agreements for Ductless Systems

For more information on Service Agreements for ductless systems please call 800 590-1557, Mon-Fri 8AM-5PM, and Sat 8AM-3PM, we’ll be happy to help.


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