We are looking for Customer Service Specialists. Join us!

If you are self-organized, efficient and motivated, enjoy helping customers and represent great company Рjoin us, become Customer Service Specialist, you can earn $30-$40K!

We are growing company specializing in residential sales, installations and service of ductless heating and cooling comfort systems.

We offer:

  • Paid training
  • Stress-free, friendly, family-like environment
  • Year-round employment
  • Paid Holidays
  • Growth opportunities into management positions

Position duties include, but not limited to:

  • Answering calls, routing to appropriate departments, responding to messages
  • Greeting customers, briefing on product features and benefits as needed
  • Evaluating customer’ needs, responding according to company procedures
  • Scheduling service calls and sales appointments
  • Coordinating technician’ schedule
  • Working closely with Office Manager
  • Other duties as assigned

The successful candidate should possess:

  • Demonstrated ability for problem-solving and determining viable solutions for customers
  • Natural ability to build rapport and develop trust with customers
  • Ability to communicate with professionalism and enthusiasm
  • Must be able to work 40+ hours per week, as needed
  • Be self-motivated and reliable, have accountable aptitude
  • Must be computer literate
  • Be drug free
  • Have well spoken language and manners
  • Experience preferred, but not necessary

 

Join Us - Customer Care Specialist

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