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Extraordinary Service

Amanda, was great with scheduling, very accommodating, and was able to give me a quote over the phone, which others were not willing or able to provide.

~Elizabeth B., Brooklyn
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Love our units

The woman who answered my call was courteous and helpful. She easily scheduled my maintenance appointment and even volunteered that I had a $20 credit on my account. I had […]

~Karen B., Teaneck, NJ
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Richair repaired my Bosch Greenstar combi boiler

Awesome customer service. The technician was very intelligent, informative, knowledgeable and caring. I am very satisfied with the service because he explained the problem to a level that I could […]

~Carol P., Arverne, NY
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Installed 2-zone Mitsubishi System

Richair is fantastic Team. Great Customer Service. Peter, the sales rep was fabulous. Explained all our options . Was thoughtful and creative in his solution to our needs. The installation […]

~Gary S., Paramus, NJ
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Service technician was experienced and competent

Signing up with Richair was very easy; Customer Care rep was friendly and capable – everything was done as expected, with no mistakes. The service technician came to perform the […]

~Edward T., Flushing, NY
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Richair repaired my ductless system

Richair repaired my ductless system. The technician that came was prompt and courteous. The customer care rep was most polite and scheduled my service visit promptly. The service technician was […]

~Loretta D., Brooklyn, NY
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Got a 6-zone Mitsubishi heat pump system

Got a 6-zone Mitsubishi heat pump system for the whole house Everyone was very good and professional. The Product Specialist suggested best system. He was very conscientious as to the […]

~Thomas M., Middle Village, NY
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Richair troubleshoot my Mitsubishi mini split

Richair troubleshoot my Mitsubishi mini split. Very impressive! From the person who answered the phone, to Dmitri, the service manager, to wonderful Kassim, the technician – I always felt we […]

~Alexander B., New York, NY
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Installed two ductless systems

Richair installed two ductless systems. Customer service was friendly and patient. Sales rep listened and made suggestions according to our needs. Installers were very professional and hard working in the […]

~Jack M., Fresh Meadows, NY
 
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