You invested in a high efficiency comfort system, it’s also a great idea to get a Service Agreement. Service Agreements for ductless systems are customized contracts that include specific work (see the chart below). Here are some benefits you get when you purchase a Service Agreement:

  • Peace of mind knowing that you’re protected if a problem with your system should arise
  • Get the most out of your energy dollar, because precisely tuned-up equipment works at peak efficiency
  • Safety for your family
  • Security of knowing we’re here for you day and night, ready to provide a quick solution, done right
  • Reduces equipment malfunctions
  • Eliminates surprise repair bills
  • Saves money
  • Extends the life of your equipment – regular maintenance keeps your equipment running smoother
  • Guarantees that your heating and cooling system will be serviced properly and maintained at regular intervals
  • Priority Scheduling – we place your Service Calls on the top of the list (over non-Agreement Customers)
  • Worry-free, convenient service – we’ll call you to schedule a visit at your convenience
  • 24 hr Emergency Service with no overtime charges

 


 

Service Agreements for ductless systems:

1-year Service and Maintenance Agreement (SMA), an annual agreement, can be purchased at any time for up to three years. SMA includes:

  • All necessary chemicals and supplies for complete maintenance of covered equipment
  • One preventive maintenance visit per year
  • FREE service calls (diagnostic visits)*
  • 15% off discount on all necessary repairs

5-year Extended Service Agreement (ESA-5Y), an optional agreement that can be purchased only with new ductless installation. ESA-5Y includes:

  • All necessary parts, material and labor to repair covered equipment*
  • FREE service calls (diagnostic visits)
  • NOTE: maintenance is NOT INCLUDED, but has to be done by trained technician

10-year Extended Service Agreement (ESA-10Y) is the same as 5-year ESA, except for it can be purchased within the first 5 years after ductless system installation. It is retroactive agreement, means if you purchased on a fourth year of equipment life, it will have only 6 remaining years of useful coverage.

5-year and 10-year Maintenance Agreements (MA-5Y and MA-10Y) are optional agreements that can be purchased at any time, they include:

  • All necessary chemicals and supplies for complete maintenance of covered equipment
  • One professional preventive maintenance per year
  • NOTE: service calls and repairs are NOT INCLUDED
Service Agreements for Ductless Systems
Service Agreements for Ductless Systems

For more information on Service Agreements for ductless systems please call 800 590-1557, Mon-Fri 8AM-5PM or Sat 8AM-1PM (may 1st to August 15th only), we’ll be happy to help.

 


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